Keep your Generac standby generator ready year-round with professional maintenance, 24/7 monitoring, and priority service from Critical Power Solutions.
At Critical Power Solutions, generator maintenance isn’t an afterthought — it’s what keeps your home powered when outages hit Houston. Our factory-trained technicians service your generator using manufacturer-recommended procedures to ensure reliability, safety, and long-term performance.
Every maintenance visit includes a full system inspection, operational testing, and performance verification so issues are identified before they cause a failure.
Factory-trained, experienced technicians
Maintenance performed to Generac standards
Real testing — not just visual checks
Trusted local Houston service provider
Heat, humidity, and frequent storms place extra stress on standby generators. Our maintenance and monitoring plans are built specifically for Gulf Coast environments, helping reduce breakdowns during the moments you need power most.
All GenWatch maintenance services are performed by trained technicians using manufacturer-approved procedures and materials.
Each maintenance visit includes:
Drain engine oil and replace with manufacturer-approved synthetic oil
Replace oil filter, air filter, and spark plugs as required
Inspect fuses and electrical protection devices
Inspect and test battery voltage and charging system
Inspect and adjust valve clearances if required
Battery service, including terminal inspection and corrosion prevention
Inspect electrical connections at the generator and automatic transfer switch (ATS)
Inspect fuel and gas connections at the generator and supply source
Verify proper operation of the automatic transfer switch (ATS)
Simulate utility power loss to confirm generator startup, load transfer, operation, and shutdown
Verify generator voltage and frequency output under load
Update generator software or firmware when applicable
Address applicable manufacturer service bulletins when required
Document maintenance results for service records and warranty compliance
Proper disposal of used oil, filters, and service materials
Most Generac air-cooled standby generators require maintenance once per year or every 100 run hours, whichever comes first. Homes that experience frequent outages may benefit from two maintenance visits per year.
Monitoring allows us to remotely track your generator’s status and receive alerts if an issue occurs, such as a battery problem or startup failure. This helps identify problems early—often before you even notice them.
No. Monitoring provides alerts and system status notifications only. Any on-site service or repairs require customer authorization and are scheduled accordingly.
The GenWatch Basic Plan includes one annual maintenance visit and 24/7 monitoring.
The GenWatch Premium Plan includes two annual maintenance visits (spring & fall), monitoring, and priority scheduling—ideal for homes with frequent outages or higher usage.
Yes, but only the oil, filters, spark plugs etc. Maintenance plans cover preventive service only. Replacement parts, repairs, and corrective labor are quoted and billed separately. Warranty repairs are subject to manufacturer approval.
Yes. Maintenance is performed according to manufacturer-recommended schedules, which helps keep your generator compliant with warranty requirements. All service results are documented.
If monitoring detects an issue, you’ll be notified and our team can review the alert. If on-site service is needed, we’ll contact you to schedule service and provide pricing if applicable.
For most routine maintenance visits, you do not need to be home. However, when we simulate a power outage, access and approval may be required. We’ll coordinate with you in advance.
Yes. Plans are billed monthly and may be canceled with 30 days’ notice. Any unused maintenance visits do not automatically roll over.
These plans are designed for Generac air-cooled standby generators (18–26kW). If you have a liquid-cooled or commercial generator, contact us for a customized service plan.
We’re a local Houston-area generator specialist with trained technicians, real-world testing procedures, and service plans built specifically for Gulf Coast conditions—not generic maintenance.
